Frequently Asked Questions

Everything you need to know about your Direct Coins shopping experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 10-15 business days depending on customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How can I track my order?

Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's journey in real-time.

Do you offer international shipping?

Yes, Direct Coins ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.

How do I ensure I pick the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.